Systems Thinking: an introductory essay
نویسنده
چکیده
Systems thinking is very much in vogue, in the public services especially (Wastell, 2011). The term embraces a plethora of specific meanings, methods and affiliated sects. Flood & Jackson (1991) provide a handy overview of 8 distinctive approaches, including Soft Systems Methodology and Systems Dynamics, as well as their own ‘Total Systems Intervention’. In this essay, I provide an overview of two well-known approaches, Soft Systems Methodology (SSM) and the structural modelling technique of Peter Senge which focuses on the dynamic behaviour of systems.
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